Glen Wakeman was asked what is one software or online service that he uses in his line of work. He was also asked how he uses it and how it makes him more productive at his job. Mr. Wakeman says that he uses software and online services at work. He considers live chat to be a low cost and efficient way of providing customer service to clients. At the same time, live chat is highly professional, flexible and lets Glen Wakeman see what problems his customers are experiencing right away.
Another program that Glen Wakeman uses is called Doodle. He says he finds it very useful to organize meetings and plan his business calendar. Doodle helps to keep administration costs low while being organized and on top of things. Glen Wakeman also uses the application called Fiverr. He says this application gives him the ability to access resources from around the globe (People). Glen Wakeman adds that Fiverr is also very inexpensive and fast which he loves. The reviews that Glen Wakeman obtains from Fiverr are also extremely useful to him. He says that the reviews help him improve his company and provide better services.
The last question given to Glen Wakeman was what is one book he suggests that the Ideamensch community pick up and read. Ideamensch also inquired why he specifically recommended that book (http://news.sky.com/story/money-shop-owners-us-boss-quits-as-payday-lenders-sale-looms-10723086). Glen Wakeman replied that the one book he thinks the Ideamensch community should pick up and read is The Art of War written by Chinese general Sun Tzu.
Glen Wakeman says that there are dozens of lessons to be gleaned from reading and studying The Art of War which. The book which is over 2,500 years old can teach you valuable lessons about things such as discipline, teamwork, and preparation. Japanese businessmen consider this book a must read and view business as economic war. That is partly why the Japanese have been so successful and tough in business. Glen Wakeman is full of wisdom and if you really delve into it wisdom, then it will be a page turner book for you.