Ever since the inception of online retailing, its safe to say that the world of e-commerce has come a long way. Naturally, a lot of consumers weren’t really comfortable dealing with the internet for one reason –
fraudsters. A lot of scum lingered around the dark corners of the internet posing as merchants who’d pounce on any unsuspecting consumer looking to buy.
And that’s exactly why the name Richard Liu Qiangdong is very vital especially when it comes to the world of e-commerce. When he founded JD.com back in 2004, the internet billionaire had one goal in mind and that was cleaning up the online retail scene. Liu’s dream was to lead an e-commerce platform where clients weren’t afraid to use.
So Richard Liu Qiangdong made his first step by only dealing with a business that dealt with authentic merchandise. Thanks to Liu Qiangdong’s revolutionary decision, it didn’t take long for consumers from all corners of the world to take note of the good work he was doing. And it was at that moment that JD.com started experiencing its exponential growth.
Apart from combating fraud, Richard Liu Qiangdong also made sure that he was paying very close attention to what the consumers need. And that’s when he discovered that most of them were always complaining about the extremely long waiting periods between purchase and delivery. And needless to say, the tech billionaire had the perfect solution to this.
With his bonafide team and advisors, Richard Liu Qiangdong made sure that he was stationing logistic stores all over the world, with well over 500 in China alone. This way, he was in a position to reduce the delivery time to
between 6 and 20 hours, irrespective of the area of the world the consumer is. Owing to this incredible success, JD.com was floated to NASDAQ. Visit This Page for more information.
And by 2016, the Chinese e-commerce platform was raking in as much as $37 billion in net revenues annually. Today, JD.com is valued at $60 billion and has got well over 167,000 dedicated employees worldwide. But the later success doesn’t mean that Richard Liu Qiangdong and his dedicated team are slowing down when it comes to satisfying their esteemed customers.
More about Richard Liu Qiangdong on https://www.aacsb.edu/about/advocacy-and-awareness/member-challenges/influential-leaders/recipients/richard-qiangdong-liu