Robert Deignan is the Co-Founder and Chief Executive Officer of ATS Digital Services. Deignan received his B.S. from Purdue University. Recently, Robert Deignan gave his thoughts on omnichannel strategies. Deignan says that omnichannel strategies serve an important purpose by providing a great experience across multiple channels. In order to develop an effective omnichannel strategy, companies must make sure that they have a clear vision of how they want to promote their products. Deignan points out that ATS Digital Solutions has multiple channels that allow them to create a good omnichannel strategy. To help companies develop their own strategies, Robert Deignan spoke about the importance of having an omnichannel strategy.
Familiarity Is Key
Deignan points out that since the start of civilization, human beings have preferred things that are familiar to them. When a company can promote their brand across multiple channels, that allows customers to become familiar with the company very quickly. Without a good omnichannel strategy, people are less likely to support your company.
Manage Customer Expectations
When a customer visits a company’s website, they expect a customer support agent to be on standby in case they need help. With the proper omnichannel strategy, companies can create connections for both digital and non-digital channels. That allows companies to stand out from their competitors.
Robert Deignan points out that service agents are tasked with solving the technical issues of customers, which can be a difficult job. To assist service agents, Robert Deignan gave some insight into different ways that service agents can help support omnichannel strategies.
Develop Great Communication Skills
Communication is an important part of customer service. Without the proper communication, things will not function as they should. Deignan points out that agents should address the issue in a timely manner. Agents should keep things simple and be transparent. Effective communication will help agents establish a long term relationship with customers.
Customers expect to have their issue taken care of by the customer service agent. Agents who are knowledgeable are able to solve problems as they arise in a timely manner, which is beneficial to everyone.
Louis Chenevert is a former CEO of the United Technologies Corporation (UTC) as well as renowned Canadian businessman. UTC is an American multinational conglomerate that carries research and development as well as the manufacturing of high technology products. He spent 14 years serving at General Motors as the Production General Manager. In 1993, Louis Chenevert joined Pratt & Whitney a company based in Canada and was elected the president of the company six years down the line.
He was also elected as the Chairman of the UTC in March 2006. Louis also served as the Vice-Chairman of the Executive committee of the Business Council from 2011 to 2012. He decided to decline from the post of Chief Executive Officer of UTC on 8th December 2014. He then joined The Merchant Banking Division at Goldman’s Sachs where he acted as the Exclusive adviser. His important target was industrial in conjunction with the aerospace departments.
As the Chief executive Officer of the UTC, Louis Chenevert left a legacy since he played a very crucial role in this company. His set legacy of high standards that tough for the other CEOs to uphold. He managed to achieve some amazing feats such as making tremendous gains in the market while still in recession and acquiring Goodrich. His acquisition stands as his serial deal that stands for the business acumen in conjunction with extraordinary patience. This was because he spent over one year in negotiations before he got to 18.4 billion USD deal.
However, Louis Chenevert project, the GFT, is among the best in his list of accomplishments. This pet project was elected as an option for the establishment of Airbus Pratt & Whitney. This was a super influential group in the narrow-body jet engine market. He anticipated the establishment of the advanced materials which assisted in the growth of the engine. Regarding Louis, the concept of decoupling the fan had a significant potential for s payoff in both the larger and the latest designs. He aided UTC in meeting an investment commitment in high-quality technology that instills growth for the company today and develops manufacturing jobs to boost the United States Economy.
Jed McCaleb, the creator of the one-time file-sharing juggernaut, eDonkey, has been actively involved with bringing about a more efficient world for the better part of this millennium. Since altering the way files are shared by the masses, he has gone on to create companies such as Mt. Gox, Ripple, and most recently, Stellar, which was launched due to the high population of unbanked people around the world. Recently, in a Q & A, McCaleb sat down to discuss his current ventures, as well as the processes that he has incorporated into his life to keep the juices flowing on a consistent basis.
During a typical workday, Jed McCaleb breaks down his daily tasks into two separate groups which he refers two as “focus mode” and “reactive mode.” These two modes are essential to his productivity on a day-to-day basis, as when in focus mode, he spends time building and coding for his existing and upcoming companies, and when in reactive mode, he is responding to requests, emails, and other forms of minutiae associated with keeping his business flourishing. He consistently leans on these habits to continue his productivity as an entrepreneur, but just as important as these practices, is his ability to keep his eye on the prize, so to speak. He spends a vast majority of his time thinking about the overall trajectory of his company, while also implementing a concrete strategy, and canceling out anything that is considered nonessential. It is his opinion that building toward the correct goal is of prime importance, as productivity gains can be lost when differences in direction arise.
Although Jed McCaleb consistently dedicates the majority of his time and energy to the development of his companies, he also has a flair discovering and becoming actively involved with new forms of technology with enormous potential. At the top of his list is artificial intelligence. He recently became an advisor with the Machine Intelligence Research Institute. The Machine Intelligence Research Institute is a nonprofit organization that is geared at creating adequate tools to help usher in the new age of artificial intelligence.
Bitcoin is an exciting invention for a number of reasons, but it is not a great idea to let that excitement get in your way when it comes to making wise investment decisions. In fact, some will argue that it is not a great investment in general for those who are looking for a return at this point.
One of the voices making that argument are the people of the Oxford Club. This is a private and global organization of investors who seek ways to make a return on every investment that they make. Think of them as a highly-sophisticated investment club. They have taken a look at the prospects for Bitcoin, and they are not all that impressed with what they see.
Bitcoin climbed from a starting price of just six cents per coin when it was first introduced all the way up to over $10,000 per coin recently. That tremendous climb was something not predicted by very many people. Now, Bitcoin is finally getting its due so to speak from the doubters. However, it may be getting so much attention at this point that the value in the investment has been washed away.
Crypto-currencies in general have garnered more respect on Wall Street and out in the real world as well. They are interesting to investors because they do provide the promise of consumers using them to make purchases anonymously online or elsewhere. Also, a lot of the trading in Bitcoin and other crypto-currencies is taking place in Asia and developing markets, so that is also exciting.
While Bitcoin may be overvalued at this point, other crypto-currencies that are still trying to gain their footing may be in the perfect position to stand a chance of being worth something in the future. It is all about investing in these types of things wisely. The price movements seen on some of these currencies can fluctuate wildly from day to day, so you really have to be in it for the long haul if you are serious about this investment class.
The revolution of the American Television industry can be termed as one of the most crucial things that ever happened in the world of entertainment in the entire world. It’s revolution impacted the entertainment scene significantly globally and as such brought some of the greatest moments of televised shows to many people. All these successes are attributed to so many people responsible for making what it is today. In regards to this, Norman Lear is one such great example to have traversed this world of televised entertainment shows. Learn more: https://finance.yahoo.com/news/norman-pattiz-announces-hollywoods-legendary-204000537.html
As a multi talented individual, Norman Lear is responsible for the creation of so many legendary sitcoms that still lingers in the minds of so many that saw them. Examples of these shows include One Day at a Time, The Jeffersons, Good Times, and Maude. Norman Lear is also renowned as a World War 2 veteran, director, producer and a writer.
Many of his fan across America were recently delighted to hear that he would be making a comeback as a presenter on a podcast show on PodcastOne to be aired on a weekly basis. This news was announced y the founder of PodcastOne himself and it Executive Chairman, Mr. Norman Pattiz.
The podcast show dubbed All of the Above with Norman Lear is expected to very enlightening by many of his listeners who in a big way love his husky moving voice. The show itself will discuss a range of topics ranging from current events, politics, social issues, comedy family and much more.
An executive summary of Norman Pattiz career in the world of radio broadcasting is one that shines over many of his peers in the same industry. Through his many shows, many of his listeners have always been left yearning for more. As a result of this, his name has become a household name making him famous. Norman Pattiz is not only famous because of his radio presenting abilities, but he is also credited for having founded PodcastOne. His career path has seen him serve as a member of Broadcasting Board of Governors a position he was privileged to serve through President Clinton’s appointment and a reappointment by President George W. Bush. Learn more: http://inspirery.com/norman-pattiz/
Norman Pattiz has also had the opportunity to work with radio stations such Radio Liberty, Radio Free Europe and The Voice of America among many others. As a result of his significant accomplishments, Norman Pattiz has had a very successful career that now spans over forty years in radio broadcasting.